Privacy Policy

1. Data we collect

• Account data: your email address, an optional display name, and your plan.
• What you ask us to monitor: the competitor names and public page URLs you add.
• Monitoring data: snapshots of the public page content at those URLs, and the change summaries we generate from them, so we can detect and describe changes over time.
• Billing data: handled by Paddle, our payment provider. We receive your plan status and a customer reference, but we do not see or store your full card details.
• Basic technical data: standard logs needed to operate and secure the service.

We only fetch public, non-authenticated pages, we respect robots.txt, and we do not attempt to collect or store personal data found on the pages we monitor.

2. How we use your data

• To provide the service — checking your pages and detecting changes.
• To generate plain-English summaries of meaningful changes.
• To send you your digest emails and essential service messages.
• To manage your subscription, plan limits, and billing.
• To keep the service secure, debug issues, and comply with the law.

We do not sell your data, and we do not use it for third-party advertising.

3. Service providers we share data with

We rely on a small set of trusted providers (sub-processors) to run TrailWatch. They only process data on our behalf to deliver their part of the service:

• Supabase — database and authentication (stores your account and monitoring data).
• Vercel and Cloudflare — hosting, delivery, and security of the application.
• Resend — sending your digest and transactional emails.
• Anthropic and/or Groq — generating change summaries. The public page content we monitor is sent to one of these providers for summarization. They do not use it to train their models on our behalf.
• Paddle — payment processing as merchant of record.

4. How long we keep it

We keep your account and monitoring data for as long as your account is active. When you delete your account, we permanently delete your account, competitors, pages, stored snapshots, and change history — this is immediate and cannot be undone. Residual copies may persist in encrypted backups for a short period (up to around 30 days) before those backups roll over. We may retain limited records where we are legally required to.

5. Your rights

Depending on where you live, you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. You can update your display name and delete your account directly from your settings, or email us at [email protected] to exercise any of these rights. We will not discriminate against you for exercising them.

6. Cookies

We use only the cookies needed to keep you signed in and to operate the service securely. We do not use third-party advertising or cross-site tracking cookies. Our payment provider may set its own cookies during checkout, governed by its privacy policy.

7. International transfers & security

Our providers may process data in countries other than yours. We take reasonable technical and organizational measures to protect your data, but no method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Children

TrailWatch is not intended for anyone under 18, and we do not knowingly collect data from children.

9. Changes to this policy

We may update this policy as the service evolves. When we make material changes we will update the date above and, where appropriate, notify you by email.

10. Contact

Questions or requests about your privacy? Email us at [email protected].